Introducing EyeKnow by Masaref, an interactive widget available on every page of our website, harnessing over two decades of Masaref expertise in biometric authentication and banking technology. EyeKnow goes beyond a standard chatbot: it’s a direct, knowledgeable assistant powered by Masaref’s real-world financial solutions experience. No endless menu crawling or searching PDFs—just instant, expert answers at your fingertips.
From the Founder at Masaref: “It’s like conversing with someone who’s been with us since day one. EyeKnow bridges the gap between self-service and personal touch, getting you the guidance and clarity you need before you connect with our team for a deeper discussion.”
EyeKnow brings Masaref’s banking customers and partners rapid responses on everything from secure onboarding to digital compliance. It delivers not just information, but operational confidence—making your digital banking journey seamless and secure with Masaref.
Built on Masaref’s proprietary biometric platform, EyePay delivers instant customer verification and payment approval without the need for a personal ID or mobile device. This solution is ideal for digital eKYC, branchless banking, and serving unbanked or digitally excluded communities.
Key highlights:
Instant, fraud-proof authentication using Masaref’s advanced biometrics
Fully offline eKYC capabilities for remote or low-connectivity environments
Defense against deepfakes and digital fraud
No requirement for physical cards or devices
Trusted by millions and supporting billions in processed financial transactions annually with Masaref
With EyePay, Masaref enables banks and financial institutions to confidently tackle challenges of identity theft, fraud, and secure access, while enhancing inclusivity and compliance.
Masaref’s cloud-native banking platform integrates seamlessly with EyePay and EyeKnow, offering robust infrastructure for digital identity management, transaction processing, and scalable banking applications.
EyeCloud ensures:
Safeguarded storage for biometric and financial data, with Masaref’s bank-grade encryption and compliance
Reliable, fast access to banking services for institutions and customers, regardless of location, powered by Masaref cloud technology
Flexible APIs supporting integration with core banking, mobile platforms, and emerging fintech services
Disaster recovery, instant scaling, and high availability to support modern banking demands, all backed by Masaref
With EyeCloud, Masaref empowers banks to deliver innovative services, secure digital transformations, and unparalleled resilience in an evolving financial landscape.